Chandigarh : In order to bring far more efficiency and transparency besides fixing accountability in the functioning of Punjab Housing and Urban Development (H&UD), delivery of all the services will be ensured online to people in a time bound manner, affirmed Aman Arora, Minister in-charge of the department.
The Cabinet Minister also informed that in a first, the H&UD department has also made all the documents on file accessible to the owners of their properties, thereby bringing in 100 per cent transpanecy in functioning of the department, which will further create a mechanism that people won’t need to file RTI to access files.
Spending a long evening discussing and deliberating at IT wing of the H&UD department at PUDA Bhawan, SAS Nagar, the Housing and Urban Development Minister asked the officials concerned to create a robust online system so that people don’t have to make rounds to the government offices, instead, all the services should be provided online in a timeline mandated
Aman Arora said that he will personally monitor the pendency of all the citizen services provided by H&UD department.
“Chief Minister S. Bhagwant Mann led state government has been working tirelessly to ensure seamless services to the people at their doorsteps in a transparent manner. The Housing and Urban Development Department should come forward to revolutionize its functioning in a mission mode”, he added.
The minister was apprised that as many as 25 services are being provided online on the official website of PUDA https://www.puda.gov.in/ to the citizens across all urban development authorities. All the applications regarding these 25 services is being processed online; besides providing services i.e. real time tracking of applications, issuance of digitally signed certificate and intimation through SMS alert.
Aman Arora directed the officials to make a system which allows people to avail building plans approval service online. The officials assured the minister that remaining services including building plans approval shall be enabled online very soon.
25 Services which can be availed online
Change of ownership, change of ownership (death case unregistered will), change of ownership (death case all legal heirs), change of ownership (death case registered will), issuance of CD, issuance of CD for extended area, issue of no due certificate (NoC), issue of re-allotment letter, permission for sale/gift/transfer, permission to mortgage, permitting professional consultancy services, transfer of letter of intent (LoI), transfer permission (before CD), demarcation of plot, issue of completion certificate/ occupation certificate, issue of completion certificate/ occupation certificate- private property, issue of DPC – Private Properties, issue of DPC certificate, certificate of Registration as Estate Agent, certificate of registration as promoter, registration of Architect, issuance of temporary sewerage connection (for construction purpose), regularization of water connection, sanction of sewerage connection and sanction of water supply.
